Privacy Policy

01Who we are

The She PowHer Foundation (registration number 2022/500803/08) is the "responsible party" for the personal information we collect through shepowherfoundation.org, our forms, donations and events. That means we decide how and why it's used.

This policy follows the Protection of Personal Information Act 4 of 2013 ("POPIA"). If you have a question about it, contact our Information Officer at donations@shepowherfoundation.org.

02What we collect

Information you give us

• Contact and volunteer forms: your name, email address, phone number and message.
• Donations: your name, email address, the amount and the details needed to process your payment and send your receipt.
• Event bookings: your name, contact details and the details we need to manage your booking.
• Newsletter: your email address, if you sign up.

Payment details

Card and account details are entered directly with our payment provider. We receive confirmation of your payment, but not your full card number.

Information collected automatically

When you visit the website, we and our service providers may collect technical information such as your IP address, browser and device type, and the pages you visit, using cookies and similar technologies. See Cookies.

03How we use it

We use your personal information to:

• reply to your messages and volunteer offers;
• process donations, send receipts and keep proper financial records;
• manage event bookings and tell you about changes to an event you've booked;
• send you news and updates, if you've agreed to receive them;
• keep the website secure, working properly and easy to use;
• meet our legal and reporting obligations.

We only process personal information where POPIA allows it: with your consent, to carry out something you've asked for (such as a donation or booking), to meet a legal obligation, or where it's in our or your legitimate interests.

04News and updates

We'll only send you newsletters or appeals by email if you've signed up, or if you've donated to us and we're telling you about similar work, as POPIA allows. Every message includes a way to unsubscribe, or you can email donations@shepowherfoundation.org at any time.

05Who we share it with

We never sell, rent or trade your personal information. We only share it with:

• Service providers who help us run the website, take payments, send email and store data, and who must protect it and only use it on our instructions;
• Event venues or partners, only where this is needed to manage your booking;
• Professional advisers, such as auditors and lawyers;
• Authorities, where the law requires us to.

When we report to partners and supporters about our impact, we use totals and stories, not your personal details, unless you've agreed.

06Information sent outside South Africa

Some of our service providers, such as payment, email and hosting providers, may store or process information outside South Africa. When this happens, we take steps to make sure your information gets a level of protection similar to POPIA, as section 72 of the Act requires.

07Cookies

Cookies are small files stored on your device. We use:

• Essential cookies that make the website, donation checkout and forms work;
• Analytics cookies, if enabled, that tell us in general terms how people use the website so we can improve it;
• Embedded content, such as YouTube videos, which may set its own cookies when you play it.

You can block or delete cookies in your browser settings, but parts of the website may not work properly without them.

08Keeping it safe

We take reasonable technical and organisational steps to protect your personal information against loss, misuse and unauthorised access, including encrypted connections and limited access to our systems.

If we believe your personal information has been accessed without authorisation, we'll tell you and the Information Regulator as POPIA requires.

09How long we keep it

We keep personal information only for as long as we need it for the purpose we collected it for, or for as long as the law requires (for example, financial records). After that, we delete or anonymise it.

10Children and young people

The website isn't aimed at children, and we don't knowingly collect personal information online from anyone under 18 without the consent of a parent or guardian.

Many of the girls we serve are learners. We only publish photographs of learners taken at school activations with the permission of the school or of a parent or guardian, and we never publish their contact details. If you'd like a photograph removed, contact us and we'll take it down.

11Your rights

Under POPIA, you have the right to:

• ask whether we hold personal information about you, and for a copy of it;
• ask us to correct or delete information that's inaccurate, out of date or that we're no longer allowed to keep;
• object to us using your information, including for direct marketing;
• withdraw your consent at any time, where we rely on it;
• complain to the Information Regulator.

To make a request, email donations@shepowherfoundation.org. We may need to confirm your identity first. If you're unhappy with how we've handled your information, please talk to us first. You can also contact the Information Regulator through its website, inforegulator.org.za.

12Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

13Contact us

Information Officer, She PowHer Foundation
Email: donations@shepowherfoundation.org
Phone: 072 535 6478
Address: 984 Meadowbrook Business Estate, Jacaranda Road, Johannesburg